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Security Systems in Hammond
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Hammond?

A residential security package should protect your home. But what actually transpires when your home security alarms go off in Hammond? What are the right steps to take to help make sure you and all your family members are secure?

The first thing to do is not to panic. Remember that your 24-hour monitoring specialists have you covered. Then take the steps described below to be ready for any urgent situation.

Our Dedicated Representatives Are Focused On Your Safety

A security monitoring representative is alerted in an instant when your Hammond home security alarms go off. Once a monitoring professional is notified, they will contact you without delay to determine what caused your home’s defense. Your protection devices can trip for several different reasons, including:

  • Break-in

  • Flames or smoke from a fire

  • Flooding

  • Alarm tripped by accident

In cases when your system was accidentally triggered—like forgetting that your entry-point sensors are turned on when you unlatch a window or door— an agent will call to figure out if assistance is required. Supply them with your proper code, and they will turn off the alarm.

In a true emergency, your monitoring team member will dispatch your local emergency services, including police, fire, and EMS, to your home. They also have the ability to act as a contact point in the event you aren't at home. Your monitoring team will even inform authorities which entry sensor was tripped, helping them prepare for what might be a hazardous environment. The monitoring expert will maintain a connection with you to help you stay in control and instruct you on what to do next.

Here’s What You Should Do if Your Alarm Goes Off In Hammond

Being awoken in the dead of night to your alarm echoing through your house is understandably frightening—especially if you aren’t clear as to why it’s happening. The smartest thing to do is keep yourself in control and follow these steps:

  • First, get somewhere safe. Gather all members of your family including pets as quick as you can and relocate to a secure room within your residence or depart the home if needed. It's typical to have an urge to feel like you need to deal with the problem by yourself, but this may put you and your family at greater risk. As an alternative, put a priority on keeping you and your loved ones safe and let the trained personnel handle the issue.

  • Secondly, utilize your smartphone’s convenient security app to stay in touch with your monitoring staff. They'll send authorities who will be in transit to your home in a matter of moments.

  • Lastly, keep in close contact with your monitoring agent and first responders. You have the ability to be patched through, so representatives of each team are sharing information. On the other hand, if you can't get a direct call to authorities, you can still receive alerts via text. Even in false alarm situations, it's wise to thoroughly communicate with all teams so you will be ready should a real emergency take place.

Get Protection For Any Emergency in Hammond with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems takes pride in ensuring you and your family are completely protected. With around-the-clock monitoring, smart locking systems, and a range of sensors, your home will become the secured refuge you’ve always wanted. Design the perfect home security package by submitting the form on this page or dial (219) 207-5149 to get started.